Briefing and Early Engagement - HMRC Contact Centre as a Service - Early Engagement
This is a preview of contract notice: Briefing and Early Engagement - HMRC Contact Centre as a Service - Early Engagement that was published on January 13, 2025. To gain full access you will need to login or start your FREE trial.
Title: Briefing and Early Engagement - HMRC Contact Centre as a Service - Early Engagement
Description:
HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional det...
Published Date: January 13, 2025
Industry Sector: IT Equipment, Systems and Services
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